UpcoMinds - Services - Managed IT services - Utilization of digital tools
Digital Tranformation Providers

Managed IT services

Utilization of digital tools

What that is


Managed IT Services usually refers to IT services that are outsourced to external partners/ providers and is the most cutting-edge approach in utilizing a company’s IT infrastructure. The infrastructure may include networks, workstations, servers, ERP &, CRM systems, and more generally a company’s digital infrastructure, that may also include services located on the Cloud (Cloud IT services).

In this manner, a company, instead of having a Management and Technical Support team for its own digital infrastructure, subcontracts this function to a reliable, experienced, and qualified provider that will ensure the smooth operation of the infrastructure.

The provider could also provide equipment and software to ensure the smooth operation of the company’s operations. In that case, the organization does not have to invest for the required IT equipment since these could be made available in the form of lease or rental to provide an operational result, for as long as needed.

What it helps with / What it offers / Why should I get it?


The decrease in cost, as well as the ongoing productivity are the most basic characteristics where Managed IT contributes and effectively helps in the smooth operation of a business. The advantages of Managed IT include:

Who needs it


Managed IT and more specifically Cloud services are being used by almost every business. Especially in the case of new ones, when a small team begins its business journey with minimum capital, the utilization of such services is a no-brainer. The business focuses on its own value and everything else is leased by the providers.

Small (personnel of 10-50 employees) and medium (personnel of 51-250 employees) businesses of finances (shipping, processing, wholesale, consulting firms and more) choose Managed IT services. Particularly for fields/processes the requirements of which are office applications and an ERP/CRM software. Instead of hiring themselves the necessary IT personnel, they assign the function of the infrastructure to the trustful provider and the supervision of the provider to one of their employees (eg. head of supplies, head of finances, head of IT). The lease of hardware as a service and software as a service from the provider completes the added value of the service.

Projects that are completed

Since 2007, UpcoMinds has handled dozens of businesses in issues that involve Managed IT. Among them we can find multiple corporations, as well as important shipping and fleet management firms. The provided services include employment positions management, Cloud services, provision of telecommunications and other services like email/VoIP telephoning and more.

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