It’s our honour!

UpcoMinds has developed and implements a Quality Management System (QMS) and holds an ISO 9001:2015, Certification by the international certification body TUV Hellas, a member of TUV Nord.

• Develops, implements and Controls recovery plans, as well as, Business Continuity plans
• Creates mechanisms for the identification and review of the risk and impact of any event that will affect business continuity
• Through the business continuity management system, UpcoMinds ensures the continuous sustainability, providing a high level of responsibility for all collaborations.

Quality policy is applied, and the Top Management of UpcoMinds is committed to the continuous improvement of all provided services aiming at:

• High level of customers satisfaction
• Continuous sustainability
• Constant improvement of the quality of the services provided to customers and partners
• In-time delivery of undertaken projects
• Continuous promotion and development both in the markets it operates and in new markets
• Continuous development of the skills and knowledge of human resources

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UpcoMinds has developed and implements an Information Security Management System (ISMS) and holds an ISO 27001:2013 Certification by the international certification body TUV Hellas, a member of TUV Nord. Through UpcoMinds Information Security Policy, Top Management is committed to Information Security, and takes care of the maintenance of High indicators for:

• The Safety
• The Availability
• The Integrity and
• The Protection

Of the Personal and Sensitive data of its:

• Customers
• Employees and
• All collaborators

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UpcoMinds has developed and implements a Business Continuity Management System (BCMS), and holds an ISO 22301:2019 Certification by the international certification body TUV Hellas, a member of TUV Nord. Through the Business Continuity Policy, Top Management:

• Has adopted and implements building security policy to protect physical access from unauthorized persons
• Implements the Policy for the protection of personnel and equipment from natural disasters
• Complies with and undertakes to fully comply with applicable legal, regulatory, contractual and other requirements related to Business Continuity
• Reviews the risk management strategy
• Constantly improves the Business Continuity Management System, through continuous reviews, measurable objectives in specific processes and levels of the company
• Has established a mechanism for continuous identification, assessment and management of all of threats related to operational continuity
• Develops, implements and Controls recovery plans, as well as, Business Continuity plans
• Creates mechanisms for the identification and review of the risk and impact of any event that will affect business continuity.

Through the business continuity management system, UpcoMinds ensures the continuous sustainability, providing a high level of responsibility for all collaborations.

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