Anti-Corruption and Bribery Policy
Introduction & to whom it applies
UpcoMinds maintains a zero-tolerance stance on corrupt practices. This policy applies to all employees, directors, subcontractors, affiliates, and joint ventures working on behalf of the company.
Our commitment
The organization prohibits bribery in all forms - whether monetary or non-monetary. The offer, payment, authorization, solicitation and acceptance of bribes and other improper advantages is unacceptable. Bribes may include payments, gifts, entertainment, loans on non-commercial terms, political contributions, or employment offers.
The company expects business partners to share this commitment and prohibits third parties from engaging in corruption on UpcoMinds' behalf. Employees are encouraged to report concerns through management channels, with zero tolerance for retaliation against good-faith reporters.
Consequences for breaches range from warnings to termination.
Dealing with Third Parties
All third-party agreements must be written and require compliance with anti-corruption laws. The company acknowledges potential liability if third parties act improperly on its behalf.
Sustainability Policy
UpcoMinds is Committed to
- Promoting sustainability
- Complying with relevant legislation
- Preventing pollution
- Pursuing continuous improvement
Guiding Principles
The organization integrates sustainability into business decisions, ensures staff awareness and commitment, and minimizes impact from office and transportation activities.
Practical Steps
Travel and Meetings: The company encourages walking and public transport use, promotes teleconferencing alternatives, and supports teleworking arrangements.
Purchase of Equipment: UpcoMinds minimizes paper use through double-sided printing and digital document distribution. The company recycles equipment and office waste while purchasing energy-efficient products.
Working Practices: All personnel consider sustainability in client advice, include the policy in proposals, and receive training on sustainability topics.
Quality Policy
UPCOM operates a certified Quality Management System in accordance with ISO 9001:2015.
Read the Quality Policy (public version) →
Business Continuity Policy
Upcom considers business continuity assurance strategically significant across all activities and commits to continuous system improvement based on ISO 22301:2019 standards.
Key Objectives
- Clear identification of customer and stakeholder requirements with resource assurance
- Documented investigation of problems and weaknesses for corrective action implementation
- Risk analysis and effectiveness control
- Legislative and regulatory compliance with systematic monitoring
- Continuous improvement of products, services, and the overall system
- Employee adequacy through continuous training
- Clear, measurable objectives with performance evaluation toward continuous improvement in unexpected event preparedness and uninterrupted service/product delivery
The company ensures system effectiveness through operational process procedures, supplier-partner controls, and periodic management reviews. The policy is communicated to all employees and collaborators and reviewed annually.
Information Security Policy
UPCOM operates a certified Information Security Management System in accordance with ISO/IEC 27001:2022.